Amethyst Residential Lettings Ltd have just won The British Property Lettings Award for Rugby.
Their team performed outstandingly throughout the extensive judging period, which focused on customer service levels.
I have been a client of Amethyst since December 2009 and am very happy with the service received. They are very helpful, professional and friendly and we are kept updated with regard to all tenant issues. I would recommend Amethyst to anyone requiring property rental management.
I have been extremely fortunate to have had Amethyst Residential Lettings fully manage my rental properties for 13 years. They have been professional, prompt and extremely efficient. Their service to both landlords and tenants has been second to none. I would have absolutely no hesitation in recommending to both Landlords and Tenants. Thank you to the entire team at Amethyst for your excellent service over the years.
Amethyst Lettings have been taking care of our property since 2008. We chose them initially because after visiting a couple of other letting agents we realised that Amethyst saw us as an individual client and not just another number on the books.
We have been with Amethyst over six years and during that time they have managed two properties for us. Both properties have been fully managed by them to a high degree of satisfaction, leaving us with little or nothing to be concerned with.
When something needs repair or maintained they see to it all and the repairs are always reasonable. They have a large portfolio of contractors to call on.
During a change of tenants, properties have never been empty more than eight weeks before they have a new one in place.
In summary we have had over six years of being stress free as a landlord.
We have had the pleasure of dealing with Pauline and her Team at Amethyst Lettings since starting up our property portfolio in 2007. We have always found them to be efficient, professional and totally reliable. We would have no hesitation whatsoever in recommending Amethyst Lettings to manage your property.
Pauline and her team have fully managed our properties in Rugby for a number of years. My wife and I are really grateful to them for their professionalism and hard work, ensuring our properties are tenanted, and that tenants and the houses themselves are properly looked after. A great team!
Amethyst Lettings have managed our properties in Rugby for a decade and have proved to be efficient, helpful and friendly. They keep abreast of government regulations and ensure full compliance. They find good tenants and always act swiftly if tenants have need for repairs or replacements. There is a strong culture of respect for the needs and wishes of both tenants and landlords which is very important to us. Overall we know we could not find a better, more skilled or more caring agent: everything about Amethyst’s business practices is wholly professional yet personal. We would, and have, highly recommended them to other landlords and to tenants.
Pauline and her Team have been looking after our property for almost 10 years. In that time we have never been disappointed with their service. They have shown dedication and commitment to ensure our property is looked after and have come to us on many occasions to seek our approval for improvement when required. Pauline does a fantastic job of keeping us in the loop of government changes and we know she has our best interests in mind. We would recommend them to family and friends and cannot thank them enough for what they do. A truly professionally run business.
Amethyst Lettings have professionally managed our rental properties for over 10 years, very successfully, and we are are confident that they will continue to do so.
Testimonials can do a lot to add legitimacy to your business. We are all only as good as the work we do and who better to sing your praises than your customers?
I cannot thank Pauline and her team at Amethyst enough for their help. Even before I was officially their client they were so helpful and cheerful both when I visited the office and over the phone. When they say they will call back as soon as possible they mean it. Now Amethyst is managing the property so I know everything will be looked after and I don’t have to worry as Pauline and her team will sort out problems as soon as they arise.”
We have been with Amethyst Lettings since it opened in 2007 and we are very pleased to say that in all that time we have had exemplary and thoroughly professional service throughout. Amethyst are a friendly and relaxed organisation but with an impressive up to date knowledge of their business in all aspects, whether that is the ever changing legislation, local knowledge or tenant procurement and management. Their advice and administration is prompt. Their prospective tenant vetting is thorough, quick and has ensured minimal vacant months. Whether tenant or maintenance issues, following Amethysts advice, we have always had a 100% quick and successful outcome. They are fundamental in ensuring we have peace of mind and get a good return from our portfolio
Ann and I are landlords in a small way and need all the help we can get in running what is a surprisingly complex business and negotiating the legal and administrative maze, which has been created by regulation upon regulation.
Luckily, at the start of our property adventure, we found Amethyst Residential Lettings and we’ve used them for some years now. We know we can rely on them to make sure that the important things are taken care of, from vetting potential tenants to ensuring the regulatory requirements are up to date.
Ann and I call Pauline Pauley and her team “Ronseal” because they always do what it says on the tin, and we’ll always be grateful to them for the hard work they put in to help and protect us.
We started our business on September 1st 2007 and currently fully manage almost 300 properties
We have grown and become successful because we have become well known for the caring way we try to run our business and the warmth with which we treat all our customers. Our main priority every single day is that all our customers are happy and content with the service they receive
A wealth of experience and constant training are our greatest attributes and one after another of our satisfied customers – both Landlords, Tenants AND Contractors have passed on their gratitude and appreciation of their experience with us. This has led to a great sense of pride and continues to motivate us to work harder and harder for you
We are members of Client Money Protection Scheme, The Property Ombudsman and My Deposits
So if you are a prospective first time Landlord, an existing Landlord looking for a new agent or a prospective tenant looking for a new home why not send us a message so that we can discuss your specific requirements
We are here to help you, Thank you